Can I return my online purchase at a Columbia store? Consumer Care December 04, 2022 13:52 Updated Follow Columbia returns are free and easy to handle. Please check out our returns procedure or contact us. We can provide you with a return authorization and explain the returns process. Our retail stores cannot accept returns from online orders. Related articles Returns Procedure Can I change or cancel my order once it’s been placed? Send us a message What is the difference between waterproof and water-resistant? Delivery Information Comments 0 comments Article is closed for comments.